© 2007 minusbags. All rights reserved. Contact: info@minusbags.com

Privacy
It is our policy to not sell or distribute any customer information under any circumstances. This
includes our mailing list as well as your email information. However, this site is hosted by Yahoo!
Store. Yahoo hosts the store pages, ordering system and order data. Yahoo! immediately collects
order information but may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping
experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! Uses this
information.

How do you guarantee the security of my credit card information?
We use industry-standard SSL encryption.

What forms of payment are accepted?
Visa, MasterCard, and American Express.

What is your return policy?
If for any reason you are not happy with your purchase, you may return your bag within 14 days from
date of receipt provided it has not been used and is in the same condition as it was delivered.  We
will issue a complete refund (less shipping costs), to the same credit card on which it was
purchased. Please email info@minusbags.com with any return inquiries.

What is your shipping policy?
Orders placed by 12 Noon EST Monday through Friday (excluding holidays) will ship within 3-4
business days. They are sent via UPS Ground. Shipping charges and delivery time will depend on
quantities ordered and on your location.

What happens if an item is out of stock?
If your selected bag is out of stock, we will inform you immediately upon receipt of order. We will
inform you via e-mail, and we will do our best to fulfill your order. If this is not satisfactory, we will
give you a full refund.

Do I pay sales taxes on purchases?
New York residents will have sales tax automatically added to their order. If minusbags is not
collecting your state's taxes, you are expected to comply with your state's current laws regarding
purchases over the Internet.
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